Username and Password
Obtaining your username and password for WebbConnect, GWU's personalized, one-stop online service community (gives access to email, academic services, online and web-enhanced classes): If you have forgotten your username and password or have never received it, you may look it up online by clicking the "WebbConnect" link on the left side of this page. Accounts not used within a 180-day period are automatically disabled by the system but can be re-enabled by calling our Help Desk at (704) 406-4647.
Technology Services has added an additional security measure to help insure your privacy.
It works like this: You bring in person, mail or fax a signed form to Technology Services requesting an additional pin to be added to your account. If you wish to participate, the form is located under the Personal Menu of WebbConnect. This form authorizes us to enter a couple of security items into your account.
- On the form you will provide Technology Services with a 4 digit pin, a question and answer that you make up.
- Your signature will be required authorizing Technology Services to activate these additional security measures in your account.
- When this additional information is entered into the administrative system, your pin number will be added to the "How do I get my username and password" lookup.
- If you forget your pin, you will have to call Technology Services and give the question and answer that you originally gave us to get access to your pin.
- It is very important that you remember your question and answer or you will be required to prove your identity in order to be get your pin.
- Technology Services will keep the original signed document on file in case we have entered any of the information into the administrative system incorrectly.